Customization

Scope of Customization

ONA meets diverse customer needs by customizing and improving the materials, dimensions, and packaging of its products.

• Material/Function Customization: Utilizing carefully selected high-manganese steel (Mn13cr2, Mn18r2, Mn22cr2), high-chromium cast iron (Cr22, Cr26), alloy steel, and bronze alloys, this product offers superior wear resistance, enhanced impact resistance, and adaptability to special working conditions.
• Size Customization: We measure and accurately reproduce data based on drawings or existing parts, and customize product dimensions to meet the specific needs of our clients.
• Packaging Customization: Export standard packaging is provided according to shipping method and destination requirements. Customized markings and packing methods can also be specified by the customer to ensure safe transport. 

Customization Process   

Clearly demonstrate the entire process from requirement to delivery to enhance customer confidence.

• Requirements Communication: Customers provide drawings, existing parts, or technical parameters, and we accurately record every customization requirement.

Eg：If the customer does not provide accurate drawings, we will provide them with draft paper, for example, for mold preparation.

• Technical Confirmation: Our engineering team reviews the drawings and recommends the optimal material and process solutions based on the working conditions, ensuring the feasibility of the solution.

Eg: Martensitic ceramic inlay design drawing

• Sample Production: Small-batch trial production of samples is conducted for customer installation and testing to confirm dimensional accuracy and performance.
• Mass Production: After sample confirmation, mass production is organized according to the order, with strict control over the production cycle.
• Quality Inspection: Full-process quality control is implemented, with real-time monitoring of key processes. Finished products are accompanied by material composition, hardness, and flaw detection reports.

• Delivery and After-Sales Service: On-time delivery is provided according to the agreed schedule, along with installation guidance and lifetime technical support, ensuring worry-free use.

Technical Capabilities

• Professional Team: The company has an experienced engineering team, with core members having more than 15 years of experience in the industry. They are proficient in the structural principles and wear patterns of various brands of crushers (Metso, Sandvik, Terex, Symons, etc), and can accurately analyze customer working conditions to provide the best material selection and structural optimization solutions.
• Advanced equipment: Equipped with CNC machining centers, spectrometers, hardness testers, and other processing equipment to ensure precision control and quality assurance throughout the entire product manufacturing process.
• Process assurance: Precision casting and heat treatment processes are adopted to refine the grain size, an ISO9001 quality management system is established, and quality control points are set up for key processes to ensure stable and reliable product performance.
• Reverse engineering: We can accurately measure and recreate the original dimensions based on existing parts. Using existing parts as a precise reference, we capture every detail with high-precision equipment, strictly restoring the original geometric dimensions and tolerance standards to ensure that the manufactured spare parts can perfectly match your equipment.

Customization advantages     

• Precise Matching: Production is strictly based on original factory drawings or measured data from used parts, ensuring 100% reproduction of key mating dimensions. This guarantees seamless integration between spare parts and equipment, enabling one-step installation.
• Performance Optimization: In-depth analysis of your actual working conditions (such as material hardness, humidity, and feed particle size) allows for targeted adjustments to the wear-resistant material formula, maximizing service life while maintaining compatibility.
• Fast Delivery: Leveraging an efficient and collaborative production process and inventory system, the lead time from order to delivery is significantly shortened, helping you reduce downtime and quickly resume production. 
• Technical Support: Comprehensive professional technical support is provided throughout the entire process, from selection advice to installation guidance, ensuring worry-free use and keeping the equipment in optimal operating condition at all times.                                                                                                                  

Applicable Brands

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• Free Technical Assessment: Provide us with used parts or drawings, and our engineering team will conduct precise surveying and material analysis, providing a detailed assessment report.
• Customized Solution Quotation: Based on your specific needs, we will recommend the optimal material selection and process solution, and provide a transparent and reasonable quote.
• Professional Technical Consultation: Stay informed about material properties, heat treatment processes, and production details. We offer comprehensive technical support.

All names, marks, models, symbols and descriptions are used for reference purposes only and it is not implied that any of the parts/brands listed are the product of any company other than ONA. We are not agents or distributors for any of the above mentioned brands nor do we have any commercial relationship or association with them.